TERMS & CONDITIONS

CNCS Direct Terms and Conditions

1. Introduction Welcome to CNCS Direct ("Company", "we", "us", "our")! These Terms and Conditions ("Terms") govern your access and use of our website at http://cncsdirect.com and related services ("Service"). Please carefully read these Terms before using the Service. Your access and continued use of the Service constitute your acceptance and agreement to comply with these Terms.

2. Communications By creating an account, you consent to receiving communications such as newsletters, marketing materials, and other promotional content. You may opt-out at any time by following the unsubscribe instructions in any communication.

3. Purchases When making purchases via our Service, you agree to provide accurate, current, and complete billing and payment information, including credit card details. Initial setup costs may include compliance fees charged directly by communication carriers, and these fees can vary.

4. Contests, Sweepstakes, and Promotions Participation in contests, sweepstakes, or other promotions offered via our Service may be subject to separate rules in addition to these Terms. Please review applicable promotional rules and our Privacy Policy.

5. Content You are solely responsible for the legality, reliability, and appropriateness of any content you post, share, or store using our Service. CNCS Direct reserves the right, but is not obligated, to monitor, modify, or remove any content deemed inappropriate or in violation of these Terms.

6. Accounts Account information provided must remain accurate, complete, and current. New accounts include a provided web domain owned by CNCS Direct. Domain transfers incur a fee (approximately $49, subject to change). Google Workspace email accounts linked to your domain are charged at $10 per account, monthly.

7. Communication Credits Each CNCS Direct membership plan includes a monthly allocation of $10 in Communication Credits unless otherwise specified. These credits enable approximately 500 text messages and 5,000 emails monthly, and also apply to AI features, phone calls, texting, emailing, A2P compliance, and carrier fees. Exceeding this monthly allocation results in an automatic $10 charge for an additional credit block for continued usage.

8. Intellectual Property All original content, features, and functionality of the Service remain the exclusive property of CNCS Direct and its licensors.

9. Third-Party Links We are not responsible for content or practices of third-party websites linked through our Service.

10. Termination CNCS Direct reserves the right to terminate or suspend access to your account and Service without notice, at our discretion, particularly for breaches of these Terms.

11. Indemnification You agree to indemnify and hold CNCS Direct, its licensors, employees, officers, and directors harmless from all liabilities, damages, costs, and expenses resulting from your use of the Service or violation of these Terms.

12. Limitation of Liability CNCS Direct will not be liable for indirect, incidental, special, consequential, or punitive damages resulting from your access, use, or inability to use the Service.

13. Disclaimer The Service is provided "as is" and "as available," without any warranties, express or implied, including merchantability or fitness for a particular purpose.

14. Compliance with Laws You agree to comply with all applicable laws, regulations, and rules, including but not limited to telemarketing laws (TCPA), data protection laws, and consumer protection laws. You acknowledge that you are solely responsible for ensuring such compliance.

15. Governing Law and Dispute Resolution These Terms are governed by the laws of the State of Oklahoma, USA, without regard to conflict of law provisions. Any dispute arising from or relating to these Terms will be resolved through binding arbitration conducted in Oklahoma under the rules of the American Arbitration Association.

16. Force Majeure CNCS Direct will not be liable for any delays or failures in performance due to causes beyond our reasonable control, including but not limited to acts of God, governmental actions, natural disasters, war, or cyber attacks.

17. Modifications to Terms CNCS Direct may revise these Terms at any time, with material changes communicated at least 30 days in advance. Your continued use of the Service constitutes acceptance of revised Terms.

18. Severability If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement These Terms constitute the entire agreement between you and CNCS Direct regarding your use of the Service, superseding any prior agreements or understandings.

20. AI and AI Agents CNCS Direct utilizes AI and AI-driven agents ("AI Features") as part of its Service. These features are provided on an "as-is" basis without any warranties, express or implied. CNCS Direct is not liable for any inaccuracies, errors, or unintended consequences arising from the use of AI Features. You acknowledge that the outputs and interactions produced by AI Features should be reviewed and verified independently by you, and you agree to hold CNCS Direct harmless from any claims or liabilities arising from your use of AI Features.

21. Contact Information Questions regarding these Terms can be directed to [email protected].

By accepting these Terms, you acknowledge they form a binding legal agreement between you (or the entity you represent) and CN Consulting DBA CNCS Direct, encompassing additional referenced agreements such as our Privacy Policy, Data Processing Agreement, and Affiliate Agreement. For comprehensive understanding, legal consultation is recommended.